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Connectwise Surveys - What do you think of your client's users (Engineer Reviews)

← Connectwise - Survey Tool
Last Updated: September 2019

How does it work?


By inviting your engineers to create an account on Bizratings, they have the option to view their personal reviews/tickets. However, we don't show the score for their tickets until they supply a review of the client's contact (The contact that responded to the survey). Here is an example:



To find out what the client gave them, they must complete the following:
  • Click on the proper smiley face that corresponds to this ticket
  • If the ticket has a score of 7 or below, you are REQUIRED to leave comments so please do so.
  • Once you are done, please click the Submit my ratings button located on the bottom of your tickets




IMPORTANT: These reviews are for internal use only.

What can admin see?

If you have admin rights for your business, you can view a couple of unique features that are tied to Employee Reviews:

  1. How much do your engineers love a particular client OR a user at that client?
    • Visit the Client Summary page to view this data


  • To see the scores for users at a particular client, click the company