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Knowledge Base

← BizRatings Support Forum

  1. FAQs →

    1. What is Bizratings
    2. Sending surveys from our domain
    3. Your Reputation is Your Wealth
    4. Whitelisting BizRatings to Increase Customer Engagement

  2. Change Log →

    1. Release notes for BizRatings Version 10.0234, 10.0235

  3. Surveys →

    1. Identifying and Editing BOT-Clicks/False Positive Low Scores
    2. Different ways to respond to a survey
    3. How to Send and Manage Net Promotor Score (NPS) Style Surveys
    4. Managing your Contacts in BizRatings

  4. Company Tools - Reputation Marketing →

    1. Post Your Badge - BizRatings Review Badges
    2. BizRatings Review Widget - Livestream most recent CSAT reviews on your website
    3. Edit Profile - Hide Reviewer Company From Public View
    4. BizRatings Google Review Redirect: Setup, Types and Best Practices
    5. Google Review Tool

  5. Connectwise - Survey Tool →

    1. CSAT Survey Queue - Syncing and Sending
    2. Connectwise Surveys - Customizing your Preferences
    3. BizRatings Survey Notifications and Alerts Setup
    4. How To Block Specific Emails & Domains In BizRatings
    5. Legacy User Management: Assigning Permissions and Sending BizRatings Account Invitations

  6. Connectwise - Profitability Report →

    1. Profitability Report - How we are getting our numbers
    2. Profitability Report - Filtering Agreements
    3. Profitability Report - Parent / Child Agreements
    4. Profitability Report - Setting Exclusions
    5. Profitability Report - Applying Tags

  7. Connectwise Surveys - Account Manager →

    1. Account Manager - Viewing Responses
    2. Account Manager- Client Response Summary

  8. Webhook Surveys →

    1. Webhook Surveys - Setup

  9. All articles →

    1. What is Bizratings
    2. CSAT Survey Queue - Syncing and Sending
    3. Profitability Report - How we are getting our numbers
    4. Account Manager - Viewing Responses
    5. How to get 60% MSP gross margin - Real Time Utilization